Newsletter of the Society for Technical Communication, San Francisco Chapter
The June meeting is on Wednesday, June 16, 2010, from 6:00 pm to 8:30 pm at the Elephant & Castle in San Francisco's financial district. For details about the location and instructions for purchasing tickets, visit www.stc-sf.org/stc-meetings.htm.
Implementation of a Knowledge Retention Program involves multiple businesses and managers within the company who have taken it as an initiative.
This presentation discusses the role of knowledge documentation and mapping and how it is essential for companies who are interested in knowledge sharing.
Ken Ball is with TechProse, a Bay Area consulting/professional services firm with over 27 years experience in documentation and technical writing with clients such as Cisco, PG&E, Applied Materials, The Gap and others.
Ken Ball and coauthor Gina Gotsill wrote Surviving the Boomer Exodus: Capturing Knowledge for Gen X and Y Employees. This book will be available in June.