President’s News and Notes

By Leah Scampoli

As Halloween is almost upon us, I thought I would share some tricks and treats (aka milestones and experiences) that I’ve picked up from my work, along the way.

TREAT: After over a year of working on my first API reference documentation, getting to finally see it available to customers. (And getting rave reviews internally)

TREAT: Not having to use my written notes to send out emails because I finally learned the confusing email program that we use to send emails with.

TREAT: Being able to write great REST URL examples.

TRICK: Hearing that a customer thought a part of the documentation was very confusing. Even though I didn’t work on that section, not the greatest to hear, nonetheless.

TREAT: Completing my largest documentation set ever.

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